Personal information collection notice

This Personal Information Collection Notice applies to the handling of personal information to the extent that it is collected by or provided to us in connection with your participation in this survey. By participating in the survey, you consent to your personal information being used, disclosed and otherwise dealt with as outlined in this Personal Information Collection Notice.

The Department of State Development, Infrastructure and Planning (‘we’, ‘us’ or ‘our’) is collecting your personal information to inform a review of the Gold Coast Light Rail Stage 4 project and recommendations for future transport options (Review). This review is required to include both technical analysis and public engagement to ensure that community views on proposed public transport routes and modes (in the southern Gold Coast area) inform the final review report.

Information you provide will inform the Review, including the final report. We may work with other government agencies to facilitate and deliver the Review. We may disclose your personal information to other government agencies for this purpose All efforts will be made to de-identify feedback and personal information in any final report.

We will not disclose your personal information to anyone else unless one of the following applies:

  • you have consented
  • you’d expect us to, or we have told you we will
  • it is required, authorised or permitted by law
  • it will prevent or lessen a serious and imminent threat to somebody’s life or health
  • the disclosure is reasonably necessary for law enforcement, or for the protection of public revenue.

The Information Privacy Act 2009 (Qld) permits use and disclosure of your personal information in other circumstances. We will otherwise deal with your personal information in accordance with the Information Privacy Act 2009 (Qld).

Social Pinpoint

Your personal information will be securely stored in our information management systems. We are conducting this survey via Social Pinpoint, which means that the information collected in this survey may also be stored on servers used by Social Pinpoint (including Amazon Web Services) and may be transferred outside Australia. For the purposes of providing support and maintenance, Social Pinpoint may require access to software and data (including personal information).

You can find out more about how Social Pinpoint handles your personal information by referring to Social Pinpoint’s privacy policy.